Training :
Arabic (Native) – English.
Troubleshoot technical problem (User & Computer, printer, VoIP, server, and network).
Incident, problem, and change management
Managing service desk ticket and act as L1,L2 support with deferent platform ( Mange engine , remedy , service now)
Managing Cisco switch , router and Cisco Meraki
Google cloud administrator , Azure administrator
DNS, DHCP, FTP and AD
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